file under Misc.

  • Are Great Questions a Skill You Want?

    Are Great Questions a Skill You Want?

    “After every difficulty, ask yourself two questions: “What did I do right?” and “What would I do differently?” -Brian Tracy Asking the wrong question over and over again will never result in a good answer. Over the years, I have witnessed ill-prepared salespeople ask the wrong question, ask a bad question, and get frustrated when…

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  • Product Knowledge is King

    Do you know your products? I mean really know them. I believe product knowledge separates the order taker from the professional salesperson. I can’t tell you the number of times working with Reps in the field a customer would ask a simple question about a product. The auto-response from the Reps was always, “I’ll check…

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