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file under Misc.

  • Yeti Sighting in College Station, Texas

    A Yeti walked in the door, continuing to the parts department in the auto dealership. Seven feet tall with long dirty, matted hair all over its body. AND NO ONE SAW IT. Lately, several cartoons have depicted big happenings surrounding people who don’t notice because their heads were looking down at their phones. This was…

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  • Product Knowledge is King

    Do you know your products? I mean really know them. I believe product knowledge separates the order taker from the professional salesperson. I can’t tell you the number of times working with Reps in the field a customer would ask a simple question about a product. The auto-response from the Reps was always, “I’ll check…

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